PARCC Tutorials ARE Fully Functional on Chromebooks

It turns out that this was a case of user error.  Here is Pearson’s response to our inquiry into Chromebooks supposedly not working with sample PARCC exams:

We were able to follow up with the user in regards to both problems listed and were able to resolve his issues. The Chromebooks were not allowing the proper URLs to go through the firewall/content filtering, which was preventing all needed content to load on the non-secure site. Once these were allowed, the “View Test Preparation” button appeared/worked correctly and the test content fully loaded for the Grade 05 ELA test. These guidelines can be found at https://support.assessment.pearson.com/display/TN/System+Requirements+-+TestNav+8.1(Firewall/Proxy Servers/Content Filtering).
Although the non-secure practice tests can be run with a browser on a Chromebook, it is my general recommendation to have the users test this on the Chromebook App through the PearsonAccess Next Training site (trng.pearsonaccess.com) as long as the user has the necessary credentials. However, with allowing the correct URLs either option should work fine.

Original Post:

This just in from another state.  The sample PARCC exams and tutorials are not fully functional on Chromebooks. The specifics are:

  • When trying to access the sample PARCC exams on a Chromebook from the PARCC websitehttp://parcc.pearson.com/# the button “View Test Preparation” does not work on the Chromebooks and therefore, our teachers and students that are using Chromebooks cannot access the sample exams. We were able to create a standard webpage with many links to each individual sample test as a work around. While this is not a critical issue for our school district this may be a major issue for others.
  • The pictures in the questions on the sample tests do not show up on the Chromebooks. For example, Language Arts, Grade 5, Section 1, Question 8. The picture appears on a laptop using the chrome web browser but the picture will not appear on a chromebook using the chrome web browser.

 

Pearson has been made aware of the issues and we are awaiting their response.

Has anyone in Maryland experienced these issues with Chromebooks?

2 thoughts on “PARCC Tutorials ARE Fully Functional on Chromebooks

  1. I have received word back from Pearson and have a good update to share. Please make sure you have done the following outlined in their response to this issue (test this in the Training Center):

    We were able to follow up with the user in regards to both problems listed and were able to resolve his issues. The Chromebooks were not allowing the proper URLs to go through the firewall/content filtering, which was preventing all needed content to load on the non-secure site. Once these were allowed, the “View Test Preparation” button appeared/worked correctly and the test content fully loaded for the Grade 05 ELA test. These guidelines can be found at https://support.assessment.pearson.com/display/TN/System+Requirements+-+TestNav+8.1 (Firewall/Proxy Servers/Content Filtering).

    Although the non-secure practice tests can be run with a browser on a Chromebook, it is my general recommendation to have the users test this on the Chromebook App through the PearsonAccess Next Training site (trng.pearsonaccess.com) as long as the user has the necessary credentials. However, with allowing the correct URLs either option should work fine.

  2. If this is going to be an issue during the operational assessment, we need to know NOW. All of our middle schools have gone 1:1 using Chromebooks. We are planning on testing on these devices. If we cannot use Chromebooks for the operational test, we will need to switch to PBT.

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