Proctor Caching Software: Silent, Automated Installation

I was able to perform a silent, automated installation of the proctor caching software with version 2014.x1.15.

For the silent installer there are three scenarios I’ve accounted for:

  1. If a machine does not have the proctor caching software installed at all I have a job that does the following:
    1. Copies the installer to C:\Temp of the proctor caching machine and runs the installer silently: C:\Temp\proctorcache-installer-2014.1.15.exe -i silent
    2. Restarts the proctor caching machine
  2. If the proctor caching machine has version 2013.x of the proctor caching software, I have a job that does the following:
    1. Uninstalls version 2013.x: C:\ProctorCache\Uninstall\Uninstall.exe -i silent
    2. Deletes the C:\ProctorCache folder (This removes any reference to the previous version of the proctor caching software and also deletes any existing cached content.  Pearson recommends doing this before updating the proctor caching software.)
    3. Copies the installer to C:\Temp of the proctor caching machine and runs the installer silently: C:\Temp\proctorcache-installer-2014.1.15.exe -i silent
    4. Restarts the proctor caching machine
  3.  If proctor caching machine has a version older than 2013.x of the proctor caching software, the uninstall must be done manually.  (Use the C:\ProctorCache\Uninstall\Uninatall.exe file to do this.)  Once that’s done, I have a job that does the following:
    1. Deletes the C:\ProctorCache folder (This removes any reference to the previous version of the proctor caching software and also deletes any existing cached content.  Pearson recommends doing this before updating the proctor caching software.)
    2. Copies the installer to C:\Temp of the proctor caching machine and runs the installer silently: C:\Temp\proctorcache-installer-2014.1.15.exe -i silent
    3. Restarts the proctor caching machine

After installing the proctor caching software in each of the three scenarios above I always perform a thorough system check that includes:

  1. Testing the connection from within the PearsonAccess and PearsonAccessNext Testnav configuration pages.
  2. Opening a browser and entering http://proctorcachemachineIPaddress:4480 to open the proctor cache monitoring page.
  3. Running the System Check Tool’s Testing Capacity function after adding in the proctor caching machine.
  4. Simulating a complete test session on the training sites (brown sites) that includes creating a test session, proctor caching, and then actually taking the test.  While taking the test, I open the proctor caching machine’s monitoring page and open the SRF folder locations to ensure that the SRF files are being created, sent to Pearson, then removed.

It is important to note Pearson’s disclaimer:

Silent Installs:

Pearson occasionally fields requests for assistance with silent installations (Windows only) or with installing on multiple machines at the same time.

Pearson does not recommend silent installs. A silent install does not ask for user input while the installation takes place, but instead accepts the default settings.

If you are certain the default Windows options work for your organization, you can perform a silent install.